My Role

  • Lead UX Designer

  • Lead UI Designer

  • Assistant Project Manager

Customer/Stakeholders

  • United States Department Of The Interior

  • United States Forest Service Fire Division

  • United States Department Of Agriculture

Project Objectives

  • Modernize the InciWeb UI: Migrate the existing website and administration application to Drupal 10, adhering to USDA Digital Playbook and USDWS standards.

  • Enhance Content Management: Implement features for bulk actions, audit trails, and system monitoring.

  • Improve User Communication: Facilitate communication with internal users through targeted email campaigns and unsubscribe options.

  • Data Quality: Cleanse the InciWeb database by removing invalid email addresses and outdated domains.

  • Social Media Integration: Enhance social media sharing capabilities for incidents.

  • Image Management: Address image orientation, map interaction, geolocation accuracy, and image rotation issues.

Technical Requirements

  • Drupal 10 compatibility

  • Integration with USDA Digital Playbook and USDWS standards

  • Email system for mass communication

  • Social media integration capabilities

  • Image management functionalities

User Requirements

  • Intuitive user interface

  • Efficient content management tools

  • Clear and concise communication

  • Accurate and up-to-date information

Goals

  • Improved User Experience: Provide a more modern and user-friendly experience for both content contributors and the public.

  • Enhanced Content Management: Enable efficient content management through bulk actions, audit trails, and system monitoring.

  • Effective Communication: Facilitate communication between internal users and the system through targeted email campaigns and unsubscribe options.

  • Data Accuracy: Ensure the accuracy and integrity of data within the InciWeb database.

  • Increased Social Media Engagement: Promote social media sharing of incidents to reach a wider audience.

  • Improved Image Quality and Presentation: Address image-related issues to enhance the visual appeal and usability of the InciWeb website

Results

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Results 〰️

Results

  • Bulk Action Efficiency: The implementation of bulk delete functionality for images and videos has significantly streamlined content management.

  • Transparency and Accountability: The audit trail feature ensures that users can track who deleted incidents or media items, promoting accountability and transparency within the system.

System Performance and Scalability

  • Proactive Monitoring: Regular system capacity checks with notifications have been implemented to proactively address potential performance issues and prevent outages.

  • Efficient Communication: The ability to send mass mailing emails has improved communication with internal users, allowing for timely updates, reminders, and guidelines.

  • User Control: The opt-out functionality empowers users to manage their email preferences, reducing unwanted communication and improving the overall user experience.

Social Media Integration

  • Simplified Sharing: The default sharing option for "Share this Incident" has been set to Twitter, making it easier for users to spread awareness about fire incidents.

  • Expanded Reach: The ability to share fire incidents with Facebook Unit Pages has expanded the potential audience and increased visibility.

Image and Map Functionality

  • Flexible Uploads: Users now have the flexibility to upload photos in both landscape and portrait modes, enhancing content creation options.

  • Clearer Fire Perimeters: The map functionality has been improved to ensure that fire perimeters remain visible and clickable even when zoomed in, reducing user confusion and frustration.

  • Accurate Geolocation: The incorporation of GPS coordinates for the fire icon guarantees that it accurately reflects the fire's starting location, providing users with more precise information.